Dear Customer Welcome to SupremeMatt

CONGRATULATION

You have wisely selected the SupremeMatt Mattress

How to Maintain SupremeMatt Mattress.

Please follow the tips given below, for maximum durability of your SupremeMatt Mattress.

  • Do turn your mattress head to foot, once a month, to ensure even usage.
  • Do not fold or roll the mattress. This may weaken the bonding and eventually lead to sagging.
  • Do treat your Mattress with care. Sitting on the edges, or keeping heavy objects on it could ruin its shape.
  • Try and avoid getting your mattress wet. In case the mattress gets wet, allow it to dry under a fan thoroughly, before using it again.
  • If you need to clean your mattress, use a damp cloth. Don not use detergents to clean your mattress.
  • We suggest using a wet-protective sheet, if young children are using the mattress.
  • Do not light a match or smoke near the mattress, the materials used in the mattress, can catch fire. Keep mattress away from flame.
  • Do not lay the mattress on uneven cot surface. Do not keep any items below your mattress.
  • Do ensure that the length & breadth of the cot match with the mattress to fit properly.
  • Do not remove the label or the price tag of your mattress. This serves as a means of identification to establish your guarantee rights.

Terms and Conditions

Welcome to SupremeMatt!

These terms and conditions outline the rules and regulations for the use of SupremeMatt's Website, located at https://supremematt.com/.

By accessing this website we assume you accept these terms and conditions. Do not continue to use SupremeMatt if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By accessing SupremeMatt, you agreed to use cookies in agreement with the SupremeMatt's Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

Warranty Terms:

  • Warranty is applicable, only if the mattress is purchased from an Authorised Dealer.
  • This warranty card must be duly filled, stamped and signed by the dealer. The card and the relevant cash memo must be preserved and produced along with the mattress in case of complaint
  • Warranty does not include damages resulting from improper usages. Please follow tips given under How to Maintain
  • Warranty is limited to sagging of the mattress and does not cover fabrics damages, such as tears, stains, color fading, bleeding, soil or burns.
  • The tansportation cost towards replacement has to be borne by the customer.
  • While the company will do its best to replace the defective mattress at the earliest, the actual time required for replacement will depend on the availability of the product.
  • If one of your pairs of mattress has sagged, only the sagged mattress will be replaced. Warranty does not cover depression of less then 1.5 inches.
  • The decision of the company regarding the nature of defects and applicability of this warranty will be final.

Please note that initially, when you use the mattress, there may be a slight depression as the mattress conforms to your body shape. This is normal and in no way, will it reduce your comfort level.